Recent Posts

Block Mold in the Shower

2/24/2021 (Permalink)

When you’re taking a shower, the last thing you want to see is the detestable substance that you fear to be mold. Mold, which grows and thrives in damp or humid environments, is not uncommon in bathrooms. There are many different types of mold, but perhaps the most feared and dreaded variety is the infamous black mold. Oftentimes, it’s stated that black mold causes health effects, which has made it synonymous with the name “toxic mold”. But, is black mold really as alarming as it’s often depicted? And, either way, what should you do if you discover black mold in your shower?

What is Black Mold?

For a more detailed breakdown of black mold, check out our page “Black Mold, What is It?”.

Black mold, or “Stachybotrys chartarum”, is a variety of mold that is often dark green or black in color. It also releases mycotoxins, which are toxic substances believed to pose effects to health. However, it has not yet been proven that inhaling mold spores directly causes these symptoms, according to Medical News Today. Many varieties of mold do, however, cause allergies and irritations. Therefore, if you spot black mold or mold of any kind in your shower, it is important to eliminate it as soon as possible in order to limit its health hazards to those living in your home. In order to keep those living in your home safe, don’t attempt to clean or remove the mold on your own, as handling mold is dangerous and requires specialized equipment. Instead, call SERVPRO of Hunt Valley and Harford County at (410) 229-0012 immediately for our professional black mold removal and mold remediation services.

Black Mold Infestation in Your Shower

Where does black mold grow? Just like other types of mold, black mold grows in areas with excessive moisture or humidity, making the shower a prime location. You can usually spot black mold in your shower by its black or dark green color and slimy texture. At first sight, you may wonder if there is a treatment for black mold or anything that you can do to prevent the mold growth and its effects. However, it is best to leave the mold alone, as attempting to touch it in any way may facilitate the spread. Upon discovering mold growth that resembles black mold, give us a call.

Preventing Black Mold

There are also several steps that you can take to prevent the growth of black mold in your shower. First, limit the amount of moisture and humidity in your shower by making sure that your bathroom is properly ventilated. This can be achieved by keeping a fan on or window open for the duration of your shower. You can also hinder the accumulation of moisture by drying damp areas or using a squeegee after taking a shower. Lastly, should you discover any broken pipes or leaks in your bathroom or shower, be sure to have them fixed as quickly as possible to avoid mold growth.

Call SERVPRO Today for Professional Mold Remediation

Here at SERVPRO, we know from experience just how quickly a minor mold problem can turn into a dangerous mold infestation. That’s why we’re committed to arriving on the scene immediately, prepared to begin the mold remediation process. With our comprehensive training in water and mold remediation, as well as our advanced mold remediation equipment, we can take on any type of mold problem. By picking up the phone and calling SERVPRO of Hunt Valley and Harford County upon first notice of mold growth in your shower, you can protect your home from further mold damage. Check out these articles on our website, Overview of Mold Services and Mold Restoration Process, to learn more about the wide array of mold services that we offer.

Three Common Sources of Mold in Your Commercial Business

2/17/2021 (Permalink)

Interrupting business, risking the health of employees and patrons, and threatening the structural integrity of the building, mold in the workplace is nothing short of a nightmare. The Occupational Safety and Health Administration details the impact of mold in their article, “Guide to Mold in the Workplace”. They assert that mold is able to grow on “virtually any substance”. All that’s needed for mold to grow and thrive is moisture, oxygen, and a food source. OSHA also emphasizes that mold growth indoors should be avoided at all costs. Therefore, it is important to be aware of the most common areas in which mold can grow in businesses so that you can know where to look, allowing you to catch it before it grows into a more dangerous problem.

1. Windows and Doors

Windows and doors are susceptible to mold growth, as moisture and warm, humid air from outside can easily sneak into your business through these entrances. On rainy days or days when condensation is present, monitor windows and doors for accumulating moisture. If you notice an abundance of moisture, be sure to dry it quickly in order to prevent a buildup.

2. HVAC and AC Units

Heating, ventilating, and air conditioning (HVAC) units and air conditioning units are common in a variety of different kinds of commercial businesses. The units require regular and proper maintenance in order to prevent them from malfunctioning, which can have many negative consequences to your business. A malfunctioning HVAC or AC unit can lead to increased humidity and leaking, which both perpetuate mold growth. Luckily, with regular maintenance, this is easy to prevent. Be sure to also change your unit’s filters and clean its drip pan regularly to keep it from becoming obstructed. At the first sign of a leak, call a professional for help to avoid mold growth. It may be beneficial to also seek the help of a certified commercial mold inspector if you suspect that mold growth has already taken place. Be sure to also read about our Commercial Mold Remediation services, as well as our HVAC Cleaning Services.

3. Employee Areas

While they’re not usually on display in a commercial business, employee areas such as kitchens and bathrooms can be hotspots for mold growth. These areas often contain sinks, drains, and toilets, which are all susceptible to moisture accumulation and mold if excess moisture goes unnoticed. The best way to prevent mold growth in employee areas is to clean and inspect them frequently, as well as keep an eye out for early signs of mold growth.

Remember: It Can Happen Anywhere

The aforementioned areas in commercial businesses are especially at risk for mold growth, but it’s important to remember the OSHA’s warning that mold can grow on “virtually any substance” and can therefore be found anywhere. When going about business as usual, pay close attention to any areas of your business dealing with water, including plumbing, pipes, faucets, and drains, for leaks or buildups of moisture. If any areas of your business have experienced leaks in the past, be sure to add them to your list of high-risk mold growth spots and inspect them for leaks often.

Call SERVPRO for Your Business’ Mold Remediation Needs

If you discover significant mold growth in your business, don’t wait. Call SERVPRO of Hunt Valley and Harford County immediately at (410) 229-0012. We are commercial mold remediation professionals, who are committed to reducing the disruption to your business as best we can so that you can continue working as usual, making it “Like it never even happened.” For more information about our Mold Remediation Process, click here.

Meet Our Employee of the Quarter: Q4 2020

2/10/2021 (Permalink)

Here at SERVPRO, we select one exceptional employee each quarter to receive the title, “Employee of the Quarter”. This quarter, our Hunt Valley and Harford County office selected Labon Hardy. The following article is an excerpt from our most recent quarterly newsletter:

Meet Labon

SERVPRO of Hunt Valley and Harford County’s “Employee of the Quarter” for 4th Quarter 2020 is Labon Hardy! Since starting as a Crew Chief at SERVPRO of Hunt Valley and Harford County in December of 2016, Labon has demonstrated that he is an outstanding member of our water mitigation team.

Following Our “7 Pillars”

Labon is a perfect example of an outstanding SERVPRO employee, as he follows our “7 Pillars”, Consistent, Quality, Team, Solutions, Hustle, Accountability, and Persistence, to a T. Labon never fails to be consistent, arriving at work either on time or early every single day. He is someone that everyone can count on to produce high-quality, thoroughly documented work on every job. When it comes to teamwork, Labon is always willing to lend a helping hand to his coworkers and train new technicians. When problems arise on the job, Labon is skilled in thinking of quick solutions and proactively foreseeing potential issues. There’s no doubt that Labon has tremendous hustle, as he is always willing to go the extra mile. Reliably delivering on his commitments, our team recognizes Labon’s accountability and knows that he is someone on which we can always rely. Finally, Labon’s persistence shines, as he always sees things through, regardless of how difficult a job may be.

Thank You!

Labon’s coworkers praise him for his stellar work ethic, communication, professionalism, and respect for others. Thank you for all that you do, Labon!

What To Do After A Fire: Moving Forward With Preparation

2/2/2021 (Permalink)

Residential fires are undoubtedly overwhelming and devastating. It may seem as though there is chaos around every corner, leaving you unsure of what to do. You are eager to do whatever you can to get your home and your life back to normal, but one wrong step can actually do more harm than good. It’s crucial to do everything possible to protect your home from additional damage, so keep reading to learn about some helpful things that you can do when dealing with the aftermath of a fire, as well as measures that you can take to protect your home from a future fire.

Fire Damage Restoration Tips

Taking these steps can help facilitate the restoration process.

  1. Keep Movement to a Minimum

Moving around in your home as you normally do kicks smoke and fire soot particles up into the air, which can be detrimental to your carpets, fabrics, and upholstery. Therefore, limit movement or be careful when inside of your home.

  1. Don’t Attempt to Clean Without Professional Guidance

Cleaning without the guidance of a professional may actually do more harm than good for your home. Consult expert fire damage cleaners before attempting to wash walls or carpets after a fire. Additionally, don’t attempt to clean electronic devices or appliances after a fire if they have come in close contact with fire, water, or intense heat. These appliances can be dangerous if they have been damaged.

  1. Keep Hands Clean

This one may come as a no-brainer, but it’s important to keep your hands clean when handling objects in your home after a fire, as you may expose them to fire soot particles, which can cause additional, unnecessary damage. It may be beneficial to handle items with clean gloves to further decrease this risk.

Preventing Future Fires

Although repairing and restoring your home to its pre-fire condition is crucial, it is equally important to protect your home from future fire damage or smoke damage. According to the American Red Cross, the following actions can be beneficial in protecting your home from a devastating fire for years ahead.

  1. Check on Your Smoke Detectors

Make sure that your smoke detectors, which should be placed in multiple places within your home, are functional and have their batteries changed regularly. It may also be beneficial to install interconnected smoke alarms so that when one alarm goes off, so do the others.

  1. Fire-Proof Your Home

When furnishing your home, you can decrease the chances of a fire spreading in your home after igniting by choosing pieces that are fire-resistant. It doesn’t have to stop at a fire-resistant couch. You can even buy fire-resistant decorative plants!

  1. Limit Fire Risks

You can protect your home from future fires by making small changes to your everyday home activities, such as using electronic devices and heating your home. Don’t let frayed cords or wires continue to be used, even if they appear to still be functional. Instead, take the safer route and replace them ASAP. During the winter, make sure that your stove tops, chimney, or other heating sources are clean prior to use.

Fire Damage? Call SERVPRO

If your home has experienced devastating fire damage or smoke damage and you feel unsure of what to do, call SERVPRO of Hunt Valley and Harford County at (410) 229-0012 to get the ball rolling with our remediation fire damage services. We’ll provide a full fire damage assessment, as well as the professional guidance that you need. During such uncertainty, let us help you get back on your feet by handling the fire damage cleanup and restoring your home to normal as quickly as possible. Check out our website for more of our expert Fire Damage Restoration Tips.

What Is A Polar Vortex?

2/2/2021 (Permalink)

Every winter, the phrase “polar vortex” means suiting up in our warmest winter coats, hats, and gloves. The Polar Vortex refers to a zone of cold air that gravitates toward the Earth’s poles, according to the National Weather Service. We experience the Polar Vortex when that air takes a trip south during the winter via the jet stream, bringing us our own slice of Arctic air. It creates almost unbearable, cold conditions. It may come as a surprise to know that our homes and businesses, too, can suffer from the cold. Just as we need our heavy coats and cozy scarves, our homes and businesses need protection. 

Effects of The Polar Vortex

Our homes and businesses can fall victim to freezing pipes and ice dams, which can both lead to serious water damage, during the “polar vortex” of the winter. It's freezing, Arctic temperatures can cause the water inside of pipes to freeze and expand, which can result in pipes bursting. On the roof, when snow and ice accumulate, ridges of ice can form and block melting snow from leaving the roof. This is called "Ice Damming" and causes water to leak down through the roof and into the home.

How Do I Prepare?

  • Clean snow off of the roof as soon as possible. Be sure to remove any lingering snow or ice from a previous storm off the roof first.
  • Be sure that your attic or top floor is properly insulated before a storm. If your amount of insulation is lacking, adding extra insulation may be helpful.
  • Before a storm, be sure that all pipes are insulated and any cracks are sealed.
  • When temperatures drop, let your faucets drip in order to keep water flowing.
  • Maintain consistent, warm temperatures inside of your home or business. Additionally, make certain that your insulation is sufficient throughout the home or building

Job of the Quarter: The Phoenix Buildings

1/18/2021 (Permalink)

Hurricanes are infamous for being forces to be reckoned with.

There’s a reason that the Scorpions produced a hit rock song with the title “Rock You Like A Hurricane” in 1984. Hurricanes tear through whichever unlucky towns sit in their path and leave behind colossal damage, resulting in millions of people unsure of how to get back on their feet.

This is Where SERVPRO Comes In

Racing across the country to help those in need. The 2020 hurricane season was relentless, with hurricanes that proved to be too much for even the English alphabet to handle, and it kept us on our toes with storm work. Each quarter, we select one job that particularly showcases our team’s strengths in its process and completion. This quarter, after such a busy hurricane season, our selection is the Phoenix Buildings, a job that required a trip all the way down to Orange Beach, Alabama in order to mitigate water damage in two condo buildings that had been seriously impacted by Hurricane Sally, which hit in September. What makes the Phoenix Buildings job worthy of our distinguished “Job of the Quarter” title is a combination of the teamwork that this large-scale job required, our impeccable turnaround time, and our ability to be our customers’ “one-stop shop”.

The first storm to make landfall in Alabama since 2004 with Hurricane Ivan, Hurricane Sally introduced itself as a powerful force and left a path of destruction in Orange Beach. When we received the call from Storm Team Wilson concerning a condo building that was in need of our storm restoration services, our team immediately headed down to Alabama in order to help those living in the building pick up the pieces. Initially, we were only tasked with work on one of the Phoenix Buildings, but after showcasing our ability to quickly and efficiently complete work on the first building, we were given the opportunity to provide our services to yet another one of the Phoenix Buildings, offering a helping hand to even more residents.

Because the Phoenix Buildings job involved work on multiple stories of condos, our team faced challenges in a variety of matters, from obtaining keys for specific units to completing work while residents were still living in them. Hurricane Sally brought driving rain that seeped into the condo units through sliding glass doors, resulting in water damage from the top to the bottom of each building. Our customers were in need of a speedy restoration that would get their lives back to normal after a devastating weather event and its ramifications- things that were all completely out of their control.

Teamwork Makes The Dream Work

Restoring the condos as quickly as we did required all three of SERVPRO Disaster Recovery Team Team Wall’s offices to band together. We completed work on both buildings within two weeks, while it took our competitors the same amount of time to finish work on one

building. Our success was made possible by the tremendous scope of Team Wall’s resources and coordination between our three offices. One of our hallmarks is our ability to be our customers’ “one-stop shop”, as we handle everything from water restoration services to rebuild services, which range from drywall installation to hardwood floor repair. Because of the wide range of services that we provide, our customers don’t need to waste time looking for other companies to finish the job. We take care of the entire job, top to bottom, saving our customers valuable time.

Even Though the 2020 Hurricane Season is Over

We’re feeling some weight lift off of our shoulders, we’re already starting to prepare for the 2021 hurricane season. In the new year, although we hope it isn’t quite as aggressive as this year’s hurricane season, we’re excited to obtain more opportunities like the Phoenix Buildings job to showcase our team’s strengths while helping people who are going through unforeseen circumstances as a result of uncontrollable weather events. At the end of the day, no matter the severity of the upcoming hurricane season, we’re looking forward to the opportunity to make it “Like it never even happened,” for you or your client, whether it’s storm, water, fire damage, or whatever else comes your way this year.

Owners Corner: 1st Quarter 2021

1/12/2021 (Permalink)

There is no doubt 2020 was filled with challenges… just check out 2020’s own Wikipedia page (it’s all itemized by month and day). Log into your favorite social media outlet of choice - within seconds you see a meme, a video, a friend’s “vent”, an article, an advertisement – all taking you down the rabbit hole of “holy crow… is there any light at the end of this 2020 tunnel?”. 

This feeling even crept its way into our holiday cards from friends and family. There were humorously staged pictures, kitschy tag lines, and even thoughtful “year in recap” notes that all played on the negative events and feelings that seemingly defined 2020. Until January 2nd, 2021. That’s when I received my last and final holiday card, and I couldn’t be more thankful for it.

The words printed on the back of the card caught my breath and changed my perspective as I trudge into 2021:

“And whether or not it is clear to you, no doubt the universe is unfolding as it should. Therefore, be at peace with God, whatever you conceive Him to be. And whatever your labors and aspirations, in the noisy confusion of life, keep peace in your soul. With all its sham, drudgery and broken dreams, it is still a beautiful world. Be cheerful. Strive to be happy.” 

 ~Excerpt from Desiderata by Max Ehrmann

I am going to take from 2020 the lessons of good that rose from the times of challenge. Especially in the core parts of Jim’s and my world:

  1. Family: Our kids are growing so fast. We had a chance to slow down, spend time together – not in separate cars racing to the next sporting event. We ate dinner at the SAME table and at the SAME time. We got to talk – really talk – with our kids and watch their personalities grow. And speaking of grow… our 12-year-old grew 6 inches in 2020 all in front of our eyes (not amid the chaos where we had been so accustomed to residing). Being present and not distracted was one of the greatest blessings of 2020 and one I hope we can hold onto in the coming years.
  1. SERVPRO: Humility is an ongoing lesson, but it was kicked into high gear for us in 2020. We can plan, strategize, and control as much as we are able, but we are ultimately vulnerable to circumstances that will always lie out of our jurisdiction:
  • 1St Quarter 2020: A large geographic expansion of our business in October 2019 followed by the warmest winter on record in 125 years. A halt in business occurred, sweat on our brows accumulated, and the very real conversation of layoffs began. It was a kick in the gut. But, ultimately, reminded us the world does not revolve around our plans… we revolve our plans around the world. It was the first of many times the word “pivot” would be used this year.
  • 2nd Quarter 2020: I probably do not even need to say it. Shutdowns, fear, anxiety, and COVID-19. Our business and our team became “essential”. Within days our core service lines flipped. Restoration took a back seat as we focused on doing our part to “flatten the curve” through viral pathogen cleaning. We worked with the intent to keep businesses open, bring peace of mind to our communities, and do our part to slow the economic effects of prolonged shutdowns. This was a time we will never forget as entrepreneurs. Of course, the fear of all the unknown resonated, but surpassing that fear, was the pride we felt watching our team come together, accept our new circumstances, and utilize our synergies to live up to the “Here to Help” tag line.
  • 3rd Quarter 2020: It started with Arthur and ended with Iota. The 2020 hurricane season was a record breaker in so many ways. We got back to basics for a few months sending our Storm Response teams to Philadelphia, Delaware, Louisiana, Alabama, and Florida in the wake of Hurricanes Isaias, Laura, and Sally. One of our favorite projects is detailed in our “Job of the Quarter”. Not because it highlighted the capabilities of our team alone, but because it showed the strength of our SERVPRO franchise system and our “One Team” mentality. As with 2nd quarter, our takeaway in humility mirrors the age-old proverb, “If you want to go fast, go alone. If you want to go far, go together.”
  • 4th Quarter 2020: Dolly Parton’s “Here you come again” started echoing in the back of my mind. The dichotomy in temperature from winter 2019 to winter 2020 is large. It has been a cold one and for the curbing of COVID-19… not helpful. A surge in cases returned in late October and our team was back to full throttle completing well over 400 COVID-19 related cleanings this quarter. The presence of the virus had resurged and so had our focus to help our communities. It was a blessing and a relief to know that we did not have to pave a new path as we did in the spring. Our team knew the ropes and all we had to do was refine the process to make our service capabilities that much better.

There is a lot of good that sprouted out of the challenges of 2020 and I urge you all to recognize it and celebrate it. Life’s too short to wrap yourself around and around again with the disappointments.

“…it is still a beautiful world. Be cheerful. Strive to be happy.” How fitting for those to be the last and final words I would hear from 2020? I’m folding those sentences up, putting them in my pocket, and living them fully for 2021. I hope you will too.

Stay well and be happy,

Trish and Jim Wall

Caring For Your Water-Damaged Contents

12/23/2020 (Permalink)

Here at SERVPRO, we know that your home is much more than its physical foundation. Rather, what makes your house your home is its contents- your personal belongings. When your home undergoes water damage, the risk for destruction extends beyond just your property. Your home’s contents, your cherished photographs, furniture, and other personal belongings, can sustain serious water damage as well. By placing more value on restoring than replacing, we believe that it is our responsibility to take the utmost care of not only your property but your personal contents as well. Regardless of the type of water damage that your home has endured, SERVPRO has a contents restoration service that will fit your needs. Continue reading to learn about the different ways in which SERVPRO can protect your belongings.

Contents Restoration

Because every restoration is different, we offer a variety of contents restoration services depending on your individual needs. For example, if there is light residue, we will utilize dry cleaning. Wet cleaning will be used for moderate or heavy residue. Additionally, we often utilize spray and wipe cleaning for any items that cannot withstand wet cleaning and foam cleaning for fabric items. We may also use abrasive cleaning or immersion cleaning, depending on the item affected.

Move-Out and Pack-Out Services

In the event that your home’s contents are in need of substantial cleaning services, it is possible that a move-out of the affected area can be initiated. A move-out can facilitate the remodeling process and protect your belongings from any further damage. Depending on your insurance, move-in day services may vary.

Electronic Cleanup

If your electronic devices have been affected by water damage, it is important that you do not attempt to use them, as the combination of electronics and water can be incredibly dangerous. Electronic devices may include the computer, T.V., or DVD player. Our team will work to clean the exterior of the electronics in order to preserve the insides. Additionally, all impacted electronic devices will be inspected by a professional electronics technician.

Document and Photograph Drying

Physical documents and photographs can be destroyed by water damage, so it is critical that we prevent further damage of any kind. Even if documents can’t be completely restored to their condition before the water damage, our goal is to dry the contents and mitigate the possibility of additional damage. We offer 5 different options for drying services, including air drying, dehumidifier, freezer drying, vacuum freeze drying, and vacuum thermal drying, based on the type of document/photograph and severity of the damage.

Contents Claim Inventory Service (CCIS)

Here at SERVPRO, we offer Contents Claim Inventory Service (CCIS for short), which helps limit some of our customers’ feelings of anxiety during such a stressful event. What does our CCIS do? By developing a detailed and thorough list of your belongings, it helps you keep track of all your belongings and the damage that they’ve endured during your water damage emergency. We construct this list by going room by room, making note of each item and its value prior to the water loss through a process of taking photos and sometimes barcoding. These elements ensure that we compile an accurate report of the belongings in your home.

Our CCIS program has many benefits, but the most important perk of all is its ability to give you peace of mind when you need it the most.

Need More Information?

If you’ve experienced water damage and are in need of our services, don’t delay. Pick up the phone and call SERVPRO of Hunt Valley and Harford County right now at (410) 229-0012. Have questions about how we care for belongings after water damage? You can click here for an overview of how we care for the items that make your home your own. You can also learn more about our water damage restoration services by clicking here. We understand that the value of your home lies in its contents, so you can trust us to handle them with care and work our hardest to restore any water-damaged belongings to their pre-water damage condition.

Surface Cleaning With Soda-Blasting

12/16/2020 (Permalink)

For Technicians at SERVPRO, staying informed on technology and techniques is imperative. That’s why SERVPRO is one of the leading companies in the Water and Fire Mitigation industry. One of our more specific cleaning techniques is soda-blasting and it just might be exactly the service you have been looking for. 

So What is Soda-Blasting?
Sodablasting is a technique performed with specialized equipment, similar to a power washer, that uses sodium bicarbonate as an abrasive material to deep clean surfaces. Commonly used on concrete walls and wood floors, soda-blasting allows our technicians to clean off layers of grime, filth, and discoloration without seriously harming or degrading the surface in question. Unlike ice blasting, soda-blasting seeks to keep the material completely intact. This is incredibly useful for working on historical pieces, support beams, and all sorts of plastic and wooden material as the structural integrity of the surface is not in question at any point.

Over the year of 2020, we had to use this technique a few times, most notably in Howard County Maryland, to deep clean the surfaces of a log cabin that had had a substantial fire which, not only charred the wood, but stained it from all the ash and soot. We suggest that this is one of the best ways to clean the surfaces of wooden materials affected by fire damage or mold as again, it deep cleans the surfaces without severely harming the structural integrity of the wood.

Why Choose Us for Your Deep Cleaning Needs?

Mostly, because we know what we’re talking about. When you call a plumber, you don’t want a guy to come and just fix the problem, you want a guy that’s investigating the problem to find out what happened and prevent it from happening again. Our techs are taught, on day one, how to spot the problem and know the correct way to go about solving it. We believe that there is never a  One-Size-Fits-All solution and that each situation is uniquely different, therefore our crews need to be knowledgeable enough to make the right decision for YOU.

If you believe that our commercial soda-blasting services are right for your home or commercial business, call SERVPRO of Hunt Valley and Harford County today at (410) 229-0012. We understand the importance of getting your business back up and running as quickly as possible after enduring devastating mold, fire and smoke, or water damage. Trust SERVPRO and its soda-blasting cleanup services experts for a clean that won’t disappoint.

Make it "Like it never even happened."

12/7/2020 (Permalink)

Whether commercial or residential, fires can have devastating effects on not only homes and buildings but on the lives of those who live or work in them as well. For this reason, it is of great importance that your home or business is restored to its pre-fire condition so that you can get your life back on track. Here at SERVPRO, we strive to make it “Like it never even happened.” With so many unknowns after a fire, you can be certain that we will begin our trusted, 7-step fire restoration process immediately. Let’s take a moment to walk through this process, step by step.

  1. Emergency Contact

As soon as the fire has been put out, be sure to make SERVPRO your first call. Because every fire is different, we work with you to personalize and tailor our restoration services to your individual needs. By calling SERVPRO, you can guarantee that we will respond immediately, equipped with the right resources and equipment for the services that your property requires.

  1. Inspection and Fire Damage Assessment

Once onsite, our team of experts will carefully inspect the scope of your property’s fire damage in order to determine the extent of fire, smoke, and soot damage. With this information, we are able to build the best plan of action.

  1. Immediate Board-Up and Roof-Tarp Services

Before we begin work, our team will place boards or tarps over any areas that have become exposed as a result of fire damage, which may include the destruction of windows, doors, or roofs. These services are necessary in order to prevent further damage during the rest of the restoration process.

  1. Water Removal and Drying

Oftentimes, after a fire has been put out, there may be water damage to the property as a result of the fire having been extinguished with water. If this is the case for your property, we will completely remove all of the water. First, we will get rid of any standing water. Following this process, we will employ dehumidifiers and air movers in order to remove the rest, leaving your property completely dry.

  1. Removal of Smoke and Soot from All Surfaces

Next, our team targets remaining soot and smoke left on surfaces such as walls and ceilings, using our specialized equipment.

  1. Cleaning and Sanitizing

The next step in our process is cleaning and sanitizing any items that have undergone fire damage. For every item that can be restored after a fire, we clean, sanitize, and disinfect. In order to do so, we utilize a wide array of cleaning techniques and eradicate odors by making use of industrial scrubbers and fogging equipment, giving your home or business a thorough and high-quality clean.

  1. Restoration

The final step of our fire restoration process involves putting the final touches on restoring your home or business to its pre-fire condition. These final steps range from minor repairs, such as painting, replacing drywall, and installing new carpet, to major repairs, including the reconstruction of damaged rooms or areas.

In Need of Fire Damage Restoration? Give SERVPRO a Call

Our number-one priority is helping our customers get back to normal after a destructive and devastating event. If your home or business has undergone fire damage and is in need of restoration services, look no further than SERVPRO. During such a distressing time, take comfort in our thorough, 7-step fire restoration process and know that we will take every step to make your home or business’ fire damage “Like it never even happened,” restoring it to its condition before the fire. Click here for more information about our fire restoration process and call SERVPRO of Hunt Valley and Harford County today at (410) 229-0012.