Recent Posts

Persevering When Put on Ice: Job of the Quarter

1/15/2022 (Permalink)

Icy highway After enduring what they did, many may not have continued on to the job after finally getting out of that traffic, but Sulma and her team persevered.

If you checked the news at any point on the morning of Tuesday, January 4th, chances are you saw or heard about the massive shutdown caused by a winter storm on Interstate 95 that left motorists stranded on the Virginia highway for about 24 hours. This calamity may seem far from home but, in fact, our own SERVPRO Disaster Recovery Team - Team Wall crew members, Sulma, Mauricio, Jefferson, Karen, and Karla, were all stuck on I-95 while traveling from one job to another job in Virginia on Monday the 3rd. 

Despite this setback, our crew members, even when put on ice (both literally and figuratively) by forces out of their control, persevered, as their first priority once they finally started moving on Tuesday night around 5 PM was to get to the Norfolk job. We would be remiss not to recognize their hard work, patience, and persistence, which ultimately make this job worthy of our “Job of the Quarter” award for the first quarter of 2022.

Just a few days into the new year, our team was already busy rolling down the highway, traveling to help those in need wherever duty called. The crew performed a COVID-19 cleaning service in Sterling, Virginia until about 4 PM on Monday the 3rd, quickly getting back on the road in order to reach the next job in Norfolk, Virginia, which was scheduled for 8 PM that night. Unfortunately, that road ended up being I-95 and little did they know, they would become stranded alongside thousands of others, unable to reach their destination on time and living off of only what they had for a cold and certainly less-than-comfortable 24 hours. 

We wish to recognize Sulma, Mauricio, Jefferson, Karen, and Karla for their dedication to their work, in addition to their outstanding persistence, hustle, and the quality of their work even after such unthinkable challenges.  Many people, after enduring what they did, may not have continued on to the job after finally getting out of that traffic, but Sulma and her team persevered, putting their customers first when it was difficult to do so, which makes their efforts even more admirable. 

Storm Safety: Thundersnow

1/7/2022 (Permalink)

Snowstorm Thundersnow, a bizarre combination of thunder, lightning, and snow, happens every now and then.

We have all experienced a thunderstorm or two in our time, but have you ever witnessed “thundersnow?” There’s a good chance that you’ve never heard of thundersnow, as it is a rare winter weather occurrence, but this bizarre combination of thunder, lightning, and snow happens every now and then. As a matter of fact, thundersnow has already made its first appearance in Maryland in 2022. Keep reading to learn more about thundersnow and the ways in which it can affect your home or business this winter.

What Is Thundersnow?

Thundersnow is essentially a thunderstorm with precipitation in the form of snow instead of rain. According to the Farmer’s Almanac, thundersnow, like thunderstorms, occurs when warm and cool air meet in the atmosphere. It is uncommon for this kind of clash in the atmosphere to take place during the winter, but it is possible. On the East Coast, we may see thundersnow when a cold front, like a Nor’easter, arrives quickly after a warmer cold front.

Thundersnow Safety

It is important to remember that thundersnow still contains lightning, which can be dangerous. In addition to threatening all of the safety risks of a thunderstorm, thundersnow also imposes the dangers of a snowstorm, which creates increased, multifaceted safety concerns for homes and businesses. During a thundersnow event, your home or business will be subjected to rapid snowfall, as well as the strong winds and lightning strikes, both characteristics of traditional thunderstorms. Therefore, in order to stay safe during a thundersnow event, be sure to stay indoors and have a plan in the event of a power outage. The unexpected factor of thundersnow events adds yet another safety risk, as they can catch you by surprise. Be sure to listen for thunder and keep an eye on the sky for any signs of lightning if you are out during a snowstorm.

Trust SERVPRO’s Storm Damage Restoration Services

While thundersnow events are uncommon, snowstorms and other cold weather events, such as freezing rain and severe snowstorms like blizzards, occur somewhat more frequently during the winter months. Regardless of what this winter season has in store, know that SERVPRO Disaster Recovery Team - Team Wall provides the Storm Damage Restoration services that will help return your home or commercial business to normal after any weather event. If your property experiences storm damage this winter, acquire the help of our Disaster Recovery Team and receive immediate attention with our fast, 24 Hour Emergency Service by calling your local SERVPRO Team Wall office, SERVPRO of Hunt Valley and Harford County, at (410) 229-0012 right away. Don’t wait. Make it “Like it never even happened,” by calling SERVPRO of Hunt Valley and Harford County today.

Moments After a Flood: What Should You Do?

12/27/2021 (Permalink)

Mops At the first notice of flooding or water accumulation in your home or business, don’t wait - call SERVPRO Disaster Recovery Team - Team Wall.

Flooding is a stressful event for any homeowner or business owner and, after dealing with the initial shock and realization that a flood has occurred, it may be difficult to determine what to do immediately after in order to best prevent water damage. In this blog, we will break down our Water Damage Tips, which can help you understand what you can do to protect your home or business when disaster strikes. 

What To Do After a Flood

  • Remove excess water by mopping and blotting
  • Remove and prop up wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting in order to prevent further water damage
  • Remove art objects and relocate them to a safe, dry place

What NOT To Do After a Flood

  • Don’t leave items on wet surfaces. Instead, move them to dry spaces or hang them outside to dry
  • Don't use your household vacuum to remove water
  • Don't use any items that require electricity, including your television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet and if the ceiling is sagging in any rooms, move to a safer area

Call SERVPRO For Immediate Water Damage Restoration

At the first notice of flooding or water accumulation in your home or business, don’t wait - call SERVPRO Disaster Recovery Team - Team Wall. Contact SERVPRO of Hunt Valley and Harford County, which is your local SERVPRO Team Wall location, by picking up the phone and talking to one of our knowledgeable team members at (410) 229-0012. You can learn more about our residential and commercial Water Damage Services on our website. Additionally, you can find information about the ways in which we care for your water damaged belongings and our 24-Hour Emergency Service, which ensures that your property receives professional attention as soon as possible after an emergency. Trust SERVPRO to make your water damage “Like it never even happened.”

3 Common Types of Winter Commercial Storm Damage

12/23/2021 (Permalink)

Commercial winter storm We may still enjoy a pretty snow flurry, but winter weather tends to cause business owners to hope that storms don’t result in property damage.

As kids, we put spoons under our pillows and wore our pajamas inside-out, flushed an ice cube down the toilet, or left a white crayon on the window sill for Jack Frost - whatever we could do to (allegedly) increase the chance of seeing snow and winter weather the next morning. Now, we may still enjoy a pretty snow flurry, but winter weather tends to make us commercial business owners hold our breath, hoping that storms don’t result in storm damage. In this blog, we’ll discuss 3 of the most common types of property damage resulting from winter storms, as well as ways in which such damage can be prevented, so that all you have to do when the forecast predicts winter weather is enjoy the snowflakes.

1. Leaky Roof

During the winter, our commercial property’s roof might leak due to an ice dam, damaged roof shingles, or clogged gutters. A leaky roof can result in water damage and even flooding, as precipitation eventually leaks down from the roof and seeps into ceilings and walls. The longer the water damage sits, the greater the chance of mold damage.  

2. Roof Collapse

Heavy precipitation, whether rain or snow, can place too much weight on your property’s roof. Additionally, recurring roof leaks can also cause roofs to wear down and collapse, leading to structural damage. In order to prevent your roof from collapsing, be sure to clear your roof and gutters from debris.

3. Burst Pipes

Water molecules expand when water freezes in pipes. When this ice expands, pushing water towards the faucet and increasing pressure. As a result, pipes burst under the pressure. The longer pipes are exposed to freezing temperatures during the winter, the more likely they are to burst.

Have Storm Damage? Call SERVPRO

If your commercial property falls victim to any of the above types of winter storm damage, know that SERVPRO Disaster Recovery Team - Team Wall is only a call away. Pick up the phone immediately upon discovery of storm damage and call your local SERVPRO Team Wall office, SERVPRO of Hunt Valley and Harford County, at (410) 229-0012. Learn more about our Commercial Damage Restoration Services, as well as our Commercial Water, Storm, Fire, and Mold services, on our website. In the event that your property requires reconstruction services, we also offer Building Services, as our team can handle the entire job, from restoration to reconstruction, until your commercial property is restored to its preloss condition. Call SERVPRO and make it “Like it never even happened.” 

Best Fire Extinguishers for Residential Properties

12/10/2021 (Permalink)

fire extinguisher Fire extinguishers can be helpful in preventing small fires from becoming larger problems in homes and businesses alike.

We often think of fire extinguishers in the context of commercial buildings, but fire extinguishers can actually be helpful in preventing small fires from becoming larger problems in homes and businesses alike. There are many different types of fire extinguishers, each with a unique purpose, designed for different kinds of fires. When purchasing a fire extinguisher for your home, what kind is most effective? In this blog, we’ll walk you through the 3 different classifications of fire extinguishers commonly utilized in homes so that you can make an informed decision when purchasing a fire extinguisher for your home.

  1. Class A Fire Extinguishers

Class A fire extinguishers are specifically designed to combat fires started by flammable household materials including cloth, paper, and wood. It would be most beneficial to store these by the fireplace or in common spaces such as the living room.

  1. Class B Fire Extinguishers

The second class of fire extinguishers commonly used in homes, Class B, works to fight fires ignited by combustible liquids such as gasoline, grease, and propane. For this reason, they can be very effective when stored in garages, sheds, and workshops.

  1. Class C Fire Extinguishers

The third and final class of fire extinguishers found in homes fall under Class C and are specifically designed to extinguish fires started by malfunctions of electrical equipment, including appliances and tools. 

Multipurpose Fire Extinguishers

You may be interested in one of the specific types of fire extinguishers listed above, but it is important to also consider fire extinguishers that combine multiple classes. You can typically find “A-B-C” fire extinguishers that can fight fires of all three classifications at hardware stores. You can protect your home from small class A, B, and C fires by keeping one multipurpose fire extinguisher on every floor of your home. The National Fire Protection Agency recommends that homeowners select a multi-purpose fire extinguisher for their home, as it is the most versatile and is effective in putting out small fires. 

Fire Damage? Call SERVPRO

It is critical to remember that fire extinguishers cannot be relied upon in every fire emergency. Fire extinguishers shouldn’t be utilized when fires are anything more than small and contained. Your top priority should be getting out of your home and finding safety. No matter what happens, let us handle the rest. If your home has endured fire damage in any capacity, call our centralized SERVPRO Disaster Recovery Team - Team Wall office, SERVPRO of Hunt Valley and Harford County, at (410) 229-0012 right away. Take comfort in our team’s extensive industry experience, advanced technology, and 24-Hour Emergency services. To learn more about our Fire Damage Restoration services, as well as our Commercial Fire Damage Restoration geared toward commercial properties, visit our website. We also offer odor removal and deodorization services and take great care of your fire-damaged belongings. You can trust SERVPRO to restore your residential or commercial property to its preloss condition.

Fireplace Safety

12/3/2021 (Permalink)

Fireplace According to the American Red Cross, “Heating equipment [...] is involved in 1 of every 6 home fires.”

As the weather gets colder, it is not uncommon to want to curl up by the fire. Fireplaces in residential properties can provide a great way to get cozy during the colder months, but they also come with their fair share of fire hazards. In this blog, we’ll talk about chimney fires and what you can do to prevent a fireplace emergency in your home.

Overview of Fireplace Statistics

According to the American Red Cross, “Heating equipment [...] is involved in 1 of every 6 home fires.” They also state that this time of year sees the most heating equipment-induced residential fires and even deaths, as “1 in every 5 home fire deaths and half of all fires caused by home heating occur between December and February.” You may be wondering: What is causing heating equipment to malfunction so dangerously so as to initiate such devastating fires? The Environmental Protection Agency cites the National Fire Protection Agency’s statement, “The leading factor contributing to home heating fires was failure to clean, principally creosote from solid-fueled heating equipment, primarily chimneys.” The EPA also reports that 87% of residential building heating fires are the result of chimney fires. With all of this considered, it is evident that fireplace safety plays an important part in protecting your home and those living in it from fires and fire damage during the winter months.

“So, What Can I Do?”: Chimney Fire Prevention

There are many different steps that you can take in order to prevent fires from escaping the fireplace. The Red Cross recommends that “fuel” - which includes flammable objects ranging from wrapping paper to newspapers and clothing - is always kept at least 3 feet away from the fireplace. It can also be beneficial to utilize a fire screen whenever you use your fireplace, as the screen can prevent embers and sparks from flying out into the room. Make sure that your fire is completely extinguished when you are done with the fire. They also recommend having a professional check and clean your fireplace once every year in order to prevent unexpected problems. The Hearth, Patio & Barbeque Association also advocates for the installation of smoke and carbon monoxide detectors in your home, as well as keeping a fire extinguisher on hand in case of emergency. 

What To Do If Your Fireplace Instigates a Fire

If the fire in your fireplace finds its way out of the chimney and into your home, call SERVPRO Disaster Recovery Team - Team Wall right away. You can reach our SERVPRO of Hunt Valley and Harford County office by picking up the phone and calling (410) 229-0012, which will connect you with one of our expert team members. Our crews are skilled with advanced equipment and extensive knowledge, demonstrated through our residential Fire Damage Restoration, Water Damage Restoration, and Cleaning services, as well as our Fire Damage Tips, all of which you can learn more about on our website. No matter what your emergency, trust SERVPRO Disaster Recovery Team - Team Wall to make it “Like it never even happened.”

Highlighting Our Advanced Technology

11/26/2021 (Permalink)

Advanced technology At SERVPRO Disaster Recovery Team - Team Wall, we utilize the most advanced, top-of-the-line equipment and technology.

Restoration and remediation technology has experienced tremendous advancements in recent years. Here at SERVPRO Disaster Recovery Team - Team Wall, we utilize the most advanced, top-of-the-line equipment and technology in order to serve our customers as efficiently as possible. In this blog, we’ll share with you 3 examples of advanced technology and equipment, including infrared cameras, air movers and dehumidifiers, and OSHA-approved cleaning agents, that our crews utilize day in and day out.

Moisture Detection and Measurement: Infrared Cameras

In order to effectively dry any residential or commercial property, moisture must be detected, measured, and monitored, which requires the help of technology. Specifically, infrared cameras are an example of a recent technological advancement that enables us to more effectively detect the presence of moisture through flooring, walls, and ceilings. In this way, we can be sure that our crews thoroughly remove moisture. 

Drying: Air Movers & Dehumidifiers

As soon as moisture is detected and extracted, it comes time for drying the affected areas. In this process, we utilize industrial strength air movers, which help moisture evaporate faster, and dehumidifiers, which extract water vapor from the air. Thorough drying is crucial in protecting flooring, walls, and furniture from experiencing warping and swelling. 

Sanitization: OSHA-Approved Cleaning Agents

Following the drying process, sanitation services are often necessary in order to clean affected surfaces, remove odors and contaminants, and prevent future issues. For this important job, our SERVPRO crews utilize cleaning agents approved by OSHA, the Occupational Health and Safety Administration, which means that your property will be cleaned according to industry standards. Two types of cleaning agents, those specified for deodorization and those for disinfection, are utilized based on your property’s unique needs. In order to control odors resulting from excessive moisture, deodorization products are utilized.  Disinfection products, on the other hand, are used to stop bacteria, fungi, mildew, and other harmful microorganisms from growing.

SERVPRO’s Advanced Technology Gets the Job Done

In the event that your residential or commercial property experiences a loss of any type or size, be sure to call SERVPRO of Hunt Valley and Harford County at (410) 229-0012 right away. Take comfort in knowing that our advanced technology and state-of-the-art equipment will both thoroughly restore your property to its preloss condition and protect it from future issues stemming from incomplete restoration and remediation efforts. Learn more about our residential and commercial restoration services by visiting our website. Additionally, be sure to check out our pages devoted to commercial cleaning services and 24-Hour services, as well as our customer testimonials page to read more about how we make it “Like it never even happened.”

MSA Overview

11/19/2021 (Permalink)

Master Service Agreement Sign your company’s Master Service Agreement today by calling SERVPRO of Hunt Valley and Harford County at (410) 229-0012

One of the many options that we provide for our customers here at SERVPRO Disaster Recovery Team - Team Wall is called a “Master Service Agreement.” You may be wondering: What is a Master Service Agreement? What does it entail? How is it different from the other services that SERVPRO can offer me? In this blog, we’ll provide an overview of our Master Service Agreement and answer those frequently asked questions so that you can make the best decision for your commercial business in the event of an emergency.

What Is a Master Service Agreement (MSA)?

A Master Service Agreement, commonly abbreviated as MSA, is a contract that your commercial business might sign with SERVPRO Team Wall in order to establish a deeper connection with our team and make certain that you have a direct point of contact in the event of an emergency. When you sign an MSA, you will be assigned a commercial account manager within our team, who you will be able to contact at any time, making for a faster and more personalized response whenever your business is in need of our assistance. 

Overview of the MSA Process

With an MSA with SERVPRO, your account manager is standing by and will be your first point of contact when you reach out to SERVPRO. Once connected, your account manager will ask several questions, such as the location of the loss, square footage affected, and billing preferences, in order to ensure that our response is both quick and tailored to your business’ unique needs. With this information, your account manager will enlist the help of the appropriate SERVPRO office and assign a crew to service your facility. Along the way, your account manager will communicate with you verbally and electronically so that you can stay up to date on progress throughout the entire process. If our team encounters any type of problem, your account manager will contact you, serving as the liaison between you and our SERVPRO crew. Finally, the final billing will be processed through our central SERVPRO Disaster Recovery Team - Team Wall, regardless of which SERVPRO team completed the work.

Initiate Your MSA Today

One of the many perks of signing a Master Service Agreement with SERVPRO is having one, single point of contact throughout the process. This increases efficiency, facilitates consistent communication, and builds trust between your team and ours. Sign your company’s Master Service Agreement today by calling SERVPRO of Hunt Valley and Harford County at (410) 229-0012. We offer a wide range of damage restoration services specifically designed for commercial businesses, including water, fire, storm, and mold remediation services. Learn more about the ways in which SERVPRO can help make your facility’s loss “Like it never even happened,” by contacting us today.

What Are Snow Squalls?

11/12/2021 (Permalink)

Snow In the aftermath of a snow squall, SERVPRO Disaster Recovery Team - Team Wall is here to help.

It seems as though every winter, we hear this term “snow squall” tossed around in weather reports and conversation. But how many of us know what exactly a snow squall is? More importantly, how can snow squalls impact your safety this winter?

What Is a Snow Squall?

According to the National Weather Service, a snow squall is an “intense short-lived burst of heavy snowfall,” lasting up to about 30 minutes. They can quickly lead to sudden reductions in visibility on the road and they are often accompanied by gusty winds. Additionally, areas may experience either just one snow squall or multiple, consecutive snow squalls. They can happen at any time of day, so it is important to keep in mind that if a snow squall occurs at night, visibility can be even more obstructed due to waning daylight. Rest assured, snow squalls are not everyday events during the winter months. In fact, they are extremely rare. Therefore, we can think of snow squalls as the wintertime equivalent of severe thunderstorms.

Hazardous Driving Conditions

During a snow squall, the amount of snow that falls to the ground is minimal, but the intensity of the snow event can create numerous hazards for those on the road. For example, freezing road surfaces can cause pile-ups and major accidents on roadways when vehicles slip. With snow squalls, whiteout, blizzard-like conditions tend to seemingly appear out of nowhere. In a sense, snow squalls are mini-blizzards, possessing the same level of intensity as blizzards but condensed into a significantly shorter time frame.

Staying Safe During a Snow Squall

There are several steps that you can take in order to stay as safe as possible during a snow squall. Be sure to listen to the radio and keep up with forecasts when you’re planning to be on the road. If you must drive when there is a forecasted risk for a snow squall, get off of the road at the first sign that conditions are becoming dangerous. It is helpful to slow down in hazardous conditions, just as you would in any other snow storm. It is also beneficial to keep your headlights on and avoid slamming on the brakes when roads are slick in order to avoid accidents.

SERVPRO Offers Professional Storm Damage Restoration Services

In the aftermath of a snow squall, SERVPRO Disaster Recovery Team - Team Wall is here to help. Our team of storm damage professionals offers both commercial and residential winter storm damage services. Call SERVPRO of Hunt Valley and Harford County right away at (410) 229-0012 after any kind of storm damage this winter in order to make it “Like it never even happened.”

3 Reasons Why You Need a Mold Damage Restoration Professional

11/5/2021 (Permalink)

Moldy wall Our mold damage professionals are trained to both remove current mold growth and prevent future mold infestations.

Due to its potentially negative effects on the health of those living in your home, mold damage inside of your property can be alarming and you will want to get rid of it as soon as possible. Mold growth stems from an abundance of water and moisture in your home. In order to ensure that your home and those living in it are best protected from the harmful effects of mold and water damage, it is important to enlist the assistance of a mold damage restoration professional. In this blog, we’ll explore three reasons to hire a mold damage restoration professional:

Effective Mold Removal is Difficult and Complicated

In order to safely remove mold, the correct tools as well as expertise are required. Trying to remove mold growth on your own can lead to illness or even increase the probability of the mold spreading to other areas of your home. As a result, professional mold damage removal services are non-negotiable when a mold infestation occurs in your home.

Professionals Can Identify the Source and Cause of the Mold Growth

Mold damage professionals are equipped with extensive training that allows them to assess your mold situation upon their arrival onsite. A professional can identify the source of the mold growth, as well as the cause of the infestation, which are two critical pieces of information that will lend a hand in the prevention of further mold-related issues. 

Prevent Future Mold Infestations

Instead of treating your residential property’s mold situation as a one-and-done scenario, our team of mold remediation specialists aim to decrease the probability of future mold growth situations. Our mold damage professionals are trained to both remove current mold growth and prevent future mold infestations in order to best protect your home from the negative effects of mold growth. 

Trust SERVPRO’s Team of Mold Damage Restoration Professionals

Residential mold growth is not a situation to take lightly. Our mold damage restoration professionals here at SERVPRO of Hunt Valley and Harford County are highly skilled, work with the best equipment, and have undergone rigorous training. Read about our Mold Damage Remediation and Restoration Services on our website and check out some of our other blogs dealing with the subject of mold, including “The Need to Know on Mold”, “Bathroom Mold”, and “Black Mold in the Shower.” If you discover mold growth in your residential property, call SERVPRO of Hunt Valley and Harford County at (410) 229-0012 immediately for mold damage remediation and restoration services that will make your home’s mold situation “Like it never even happened.”