Running Towards the Storm

9/24/2020 (Permalink)

A few of our storm trucks stationed outside after Hurricane Sally

Ever get that eerie feeling? You’re cruising down a 4-lane highway and you’re the ONLY person on the southbound side of the road. Northbound is jam packed with cars and you can’t help but wonder, “What did I miss?”.

We get that feeling a lot, but wouldn’t categorize it as eerie, more just… this is what we do. When hurricanes, floods, wildfires, and natural disasters strike, SERVPRO is headed towards the storm ready to jump in and get to work.

Easy? Heck no. Never an adjective we’d use to describe storm response work. But, worth it? In every aspect of the word.

This year alone we have helped home and business owners in Cleveland, OH; Chicago, IL; Saginaw, MI; Philadelphia, PA; Bear, DE; Washington DC; Cleveland, OH again; and most recently, Pensacola, FL and Orange Beach, AL. And the year’s not over yet.

Team Wall’s Vision Statement is to “Restore peace of mind to EVERY customer. EVERY day.” At home, this is of utmost importance, but when running towards the storm to help those in need, this takes on a whole different meaning. People’s lives are rocked to the core by mother nature, a force completely out of their control. We send our seasoned team members to help walk these people step by step through the restoration process – from demolition, debris removal, drying, insurance coverage and approvals, and even rebuild – we are the facilitator and advocate for our customer to get them through a life changing event. And we love it.

We’d like to give a special shout out to our team members currently responding to storm damage caused by Hurricane Sally. You are special people and we can’t thank you enough for all you do!