Employee of the Quarter (Q4 2019)
The following is an official write up from Jamie Alder, our Operations Manage for Reconstruction, regarding the exceptional work of one of our team members. This was presented at the End of the Year meeting last week for all to see and hear.
EMPLOYEE OF THE QUARTER
This guy has been with Bella & SERVPRO since December 2015. He has worked his way up from a Production Crew Member to a Production Lead. He has a great work ethic and shows that on a daily basis with the Quality of Workmanship that he produces. Over the years he has improved greatly by learning new skills, running jobs, and having an "I can do anything" attitude, all while performing this with little to no supervision.
His Consistency of work shows by getting positive reviews and high scores on our Certificate of Satisfactions on a regular basis.
A lot of times we go onto jobs where we are under the gun so to speak and the people are upset due to the length of time that it has taken to get to this point by the Insurance Company. After speaking with the customer, he has been able to relax some intense situations with his Hustle and coming up with the Solutions needed to perform the job accurately and efficiently so he can exceed the expectations of our customer.
He is a problem solver by knowing there is always more than one way to do something. He also helps to show other employees how to gain the needed skills for them to be successful as well as by instructing and showing them how to do things in order for them to succeed. Everyone that has worked with him has stated “they enjoy working with him” along it is shortly followed with “He is a work horse!!!”
With that being said will you please help me in Congratulating
THIS QUARTERS EMPLOYEE OF THE QUARTER:
ENRIQUE "KiKi" MORAN